Frequently Asked Questions
Everything you need to know about your eFavormart shopping experience.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for event decor?
We accept returns on unused and unopened items within 30 days of purchase. Please note that certain items, such as customized products or clearance goods, may be final sale.
Do you offer bulk or wholesale discounts?
Yes, we specialize in bulk pricing for event planners and large gatherings. Discounts are automatically applied to qualifying quantities listed on each product page.
Can I request fabric samples for linens and table runners?
To ensure the perfect color match for your event, we recommend purchasing a single piece as a sample before placing a large bulk order, as we do not offer free swatches at this time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.